If you're consistently encountering problems with viewing video or listening to audio on our web site, we recommend trying our new mobile or TV app resources as they may provide a better viewing/listening experience. You can find the app download links here.
If you're still having problems viewing video or listening to audio after trying all of our available resources, please submit an "Audio or Video Support" support request to us, and provide us with the information below, to the extent that you're able to;
- Device make and model
- Internet Browser Utilized (if applicable)
- Type and Speed of Internet Service